Software Minder Limited (Software Minder & PTminder) offers a cloud-based Web & Mobile platform which helps Personal Trainers manage their business.
A valid credit card is required for set up of all paid plan accounts.
NOTE: The name that will appear on your statement will be PTMINDER
Charges for access to the Services are billed on a monthly or annual basis and are non-refundable. There will be no refunds or credits for partial months of use of the Services, upgrade/downgrade refunds, or refunds for months unused with on an active account.
All charges for access are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties in addition to your monthly access account fees, excluding only New Zealand taxes when applicable. You agree that we may add such charges to your credit card for payment as part of your monthly account fees.
Software Minder is PCI compliant and uses Stripe as its payment processor. Stripe is a trusted and secure payment provider, to read their security policy please review https://stripe.com/help/security. Software Minder does not hold any creditcard information on its servers.
You are solely responsible for properly cancelling your account. You can cancel your account at any time by logging in to the 'Billing' area and submitting the cancellation form.
Software Minder, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Services, or any other Software Minder Services, for any reason at any time. Such termination of Services will result in the deactivation or deletion of your account with no refund, or your access to your Account, and the forfeiture and relinquishment of all User Content in your account. Software Minder reserves the right to refuse to provide any of the Services to anyone for any reason at any time.
Prices for all new Services (excludes existing accounts), including but not limited to monthly subscription plan fees for Services, are subject to change upon 30 days' notice from us. Such notice may be provided at any time by posting the changes to the Website.
All User Content posted on the Services must comply with all applicable copyright laws. By using the Website and the Services you agree to adhere to Software Minder's copyright infringement notification process.
You do not have to provide personal information to access the Website, but if you do not supply certain information then you will not be able to access some of the areas and facilities on the Website.
When you register for the Services we ask for information such as your name, business name, email address, credit card information. We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages visitors to our Web site(s) access or view, and information voluntarily provided to us (such as survey information and/or account registration information).
The information we collect is used to improve the content of our Website and the quality of our Services, and is not shared or sold to third parties for commercial purposes, except to provide products or services you've requested, when we have your permission or as otherwise required by law.
What is a cookie?
Cookies are small text files sent by us to your computer or mobile device. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire. To find out more about cookies, visit http://www.allaboutcookies.org/
Some cookies are associated with your account and personal information in order to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things. Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that’s consistent with your settings. Cookies also make your interactions faster and more secure.
How are cookies used for advertising purposes?
Cookies and other ad technology such as beacons, pixels, and tags help us market more effectively to users that we and our partners believe may be interested in Software Minder. They also help provide us with aggregated auditing, research, and reporting, and know when content has been shown to you.
What can you do if you don't want cookies to be set or want them to be removed, or if you want to opt out of interest-based targeting?
Some people prefer not to allow cookies, which is why most browsers give you the ability to manage cookies to suit you. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust.
Third party service providers: We may share your Personal Information with certain service providers who provide services for us or perform administrative or marketing activities on our behalf, or who develop, host or maintain the Website. These service providers may be granted access to some or all of the Personal Information you provide or we collect, but shall be restricted from using the Personal Information you provide other than as is reasonably necessary to perform their services for us.
You can ask to access and review the Personal Information we hold about you or our third party service providers hold on our behalf. You can also request us to update or correct any Personal Information we hold about you or our third party service providers hold on our behalf.
You can lodge a request for access by sending an email to firstname.lastname@example.org
All of your data is accessible to our customer support team for the purposes of troubleshooting and helping with problems when you request assistance. We will seek your approval first in each case before accessing your data.
Software Minder Limited is with users around the world, including in the EEA. If you are located in the EEA, your personal information is processed by Software Minder Limited. As part of our service, we may transfer your personal information to other regions,. In order to ensure that your information is protected when transferred out of the EEA.
If you are located in the EEA, you have certain rights under European law (GDPR) with respect to your personal data, including the right to request access to, correct, amend, delete, or limit the use of your personal data. If you are a merchant, a partner, a visitor of Software Minder Limited websites, or a user of Software Minder Limited support services and wish to exercise these rights, please reach out to us using the contact information below. If you are a buyer and wish to exercise these rights, please contact the merchants you interacted with directly -- we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.
Additionally, if you are located in the EEA, we note that we are generally processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above, unless we are required by law to obtain your consent for a particular processing operation.
Software Minder Limited is a company registered in New Zealand with address PO Box 25600, St Heliers 1740, Auckland, New Zealand.